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When Should You Write to Us?

There's no strict rule about what counts as a good reason to get in touch. That said, here are the kinds of messages we receive most often and are well placed to help with:

  • Corrections and factual queries — If something on the site looks out of date or doesn't add up, please flag it. We take accuracy seriously and will investigate promptly.
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  • General feedback — Positive or critical, honest feedback helps us improve. We won't take offence.
  • Partnership and collaboration enquiries — If you'd like to explore working with us in some capacity, drop us a line with a brief outline of what you have in mind.

How to Reach Us

Email is the most reliable way to get a response. Send your message to [email protected] and we'll aim to reply within two working days. If your query is more involved, it may take a little longer, but we'll always acknowledge receipt so you know it's landed with us.

To help us respond as usefully as possible, try to include a bit of context — for example, which page you're referring to, or what specific information you were looking for when something wasn't clear. The more detail you give us, the quicker we can give you a meaningful answer.

Want to know more about who we are and how we put this site together? Visit our about us page for a fuller picture of our editorial approach and the team behind the content.

A Note on Response Times

We're a small team, so we don't operate a round-the-clock support desk. Emails sent on weekends or public holidays will be picked up on the next working day. We appreciate your patience and will always do our best to give you a considered, helpful reply rather than a rushed one.

Thanks for taking the time to reach out — it genuinely makes a difference.